General Description
WAITERS serve food and beverages in hotels, restaurants, clubs and dining establishments.
Indicative Skill Level
ANZSCO Skill Level: 4
In Australia the majority of occupations in this unit group have:
- AQF Certificate II or III (ANZSCO Skill Level 4)
In New Zealand the majority of occupations in this unit group have:
- NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Task Information
- setting and arranging tables
- greeting customers and presenting them with menus and beverage lists
- taking orders and relaying them to kitchen and bar staff
- serving food and beverages
- opening bottles and pouring beverages
- clearing tables and returning dishes and cutlery to kitchen
- removing empty bottles and used glasses from tables, and refilling and replacing glasses
- collecting payments for sales and operating point of sales machines and cash registers
- may recommend wines to complement food
Occupation in this group:
431511 WAITER
Alternative Title: Food and Beverage Attendant
Serves food and beverages in a hotel, restaurant, club or dining establishment.
Specialisations: Drink Waiter、Formal Service Waiter、Silver Service Waiter、Sommelier、Wine Steward