General Description
GENERAL CLERKS perform a range of clerical and administrative tasks.
Indicative Skill Level
ANZSCO Skill Level: 4
In Australia the majority of occupations in this unit group have:
- AQF Certificate II or III (ANZSCO Skill Level 4)
In New Zealand the majority of occupations in this unit group have:
- NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Task Information
- recording, preparing, sorting, classifying and filing information
- sorting, opening and sending mail
- photocopying and faxing documents
- preparing reports of a routine nature
- recording issue of equipment to staff
- receiving letters and telephone messages
- transcribing information onto computers, and proofreading and correcting copy
- may provide customers with information about services
- may perform receptionist duties
Occupation in this group:
531111 GENERAL CLERK
Performs a range of clerical and administrative tasks.