ICT SALES ASSISTANTS – UNIT GROUP 6212

General Description

ICT SALES ASSISTANTS sell computing and telecommunications related goods and services in retail and wholesale establishments.

 

Indicative Skill Level

ANZSCO Skill Level: 5

In Australia the majority of occupations in this unit group have:

  • AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)

In New Zealand the majority of occupations in this unit group have:

  • NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)

For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

 

Task Information

    • determining customer requirements and advising on product range, price, delivery, warranties and product use and care
    • demonstrating and explaining to customers the establishment’s goods and services
    • selling computers, computer peripherals, software, mobile telephones and telephone accessories and services such as Internet access and mobile telephone plans
    • accepting payment for goods and services by a variety of payment methods and preparing sales invoices
    • assisting with the ongoing management of stock such as product inventories and participating in stocktakes
    • stacking and displaying goods for sale, and wrapping and packing goods sold

 

Occupation in this group:

621211 ICT SALES ASSISTANT
Sells computing and telecommunications related goods and services in a retail or wholesale establishment.

Specialisation: Mobile Phone Salesperson

Scroll to Top
error: Alert: Content is protected !!