General Description
COURIERS AND POSTAL DELIVERERS deliver small items such as documents, messages, mail and parcels.
Indicative Skill Level
ANZSCO Skill Level: 5
In Australia the majority of occupations in this unit group have:
- AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
In New Zealand the majority of occupations in this unit group have:
- NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)
For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.
Task Information
- sorting and sequencing items for delivery
- delivering mail, parcels, documents and other items to customers\' premises and mailboxes
- receiving orders for deliveries from customers
- collecting signatures and charges for cash-on-delivery orders
- issuing and collecting receipts for pick-up and delivery items
- keeping records of items received and delivered
- maintaining walk books, directories, mail counts, equipment maintenance logs and other delivery records
- loading and unloading mail conveyances and internal mail handling equipment
- assisting with receipting inward mail, checking wrongly addressed, missorted, undelivered and redirected mail, and processing freepost and underpaid mail
Occupations in this group:
（1）561211 COURIER
Delivers goods, documents, messages, samples, x-rays and test results.
Specialisations: Bicycle Courier、Motorbike Courier、Parcel Contractor、Rural Mail Contractor
（3）561212 POSTAL DELIVERY OFFICER
Alternative Title: Postie
Delivers mail on foot, by bicycle or by motorised transport over allocated delivery rounds.