ICT TRAINERS - UNIT GROUP 2232

General Description

ICT TRAINERS analyse and evaluate information-based system training needs and objectives, and develop, schedule and conduct ICT-based system training programs and courses.

Indicative Skill Level

ANZSCO Skill Level: 1

In Australia and New Zealand, the majority of occupations in this unit group have:

  • A level of skill commensurate with a bachelor degree or higher qualification.
  • At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification.

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).

Task Information

  • identifying technical training needs and requirements of individuals and organisations
  • setting human resource development objectives and evaluating learning outcomes
  • preparing and developing instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training reference documentation
  • designing, coordinating, scheduling and conducting ICT training and development programs that can be delivered in the form of individual and group instruction, and facilitating workshops, meetings, demonstrations and conferences
  • liaising with external training providers to arrange delivery of specific training and development programs
  • promoting internal and external training and development, and evaluating these promotional activities
  • monitoring and performing ongoing evaluation and assessment of training quality and effectiveness, and reviewing and modifying training objectives, methods and course deliverables
  • gathering, investigating and researching background materials to gain a full understanding of the ICT subject matter and systems
  • keeping up-to-date with new product version releases, advances in programming languages, application development software, and general information technology trends
  • writing end user products and materials such as user training, tutorial and instruction manuals, online help, and operating and maintenance instructions

Occupation in this group:

223211 ICT TRAINER

Alternative Title: ICT Educator
Analyses and evaluates information-based system training needs and objectives, and develops, schedules and conducts ICT-based system training programs and courses.

Specialisation: Software Trainer

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