OFFICE MANAGERS - UNIT GROUP 5121

General Description

OFFICE MANAGERS organise and control the functions and resources of offices such as administrative systems and office personnel.

Indicative Skill Level

ANZSCO Skill Level: 2

In Australia the majority of occupations in this unit group have:

  • AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand the majority of occupations in this unit group have:

  • NZQF Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Task Information

  • contributing to the planning and review of office services, and setting priorities and office service standards
  • allocating human resources, space and equipment
  • assigning work to and monitoring work performance of staff
  • managing records and accounts of the office
  • liaising with Professionals to coordinate office business and to facilitate resolution of problems
  • ensuring office equipment and supplies are maintained
  • ensuring compliance with occupational health and safety regulations
  • ensuring work complies with relevant government legislation, policies and procedures
  • coordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervision

Occupation in this group:

512111 OFFICE MANAGER
Organises and controls the functions and resources of an office such as administrative systems and office personnel.

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