General Description
MAIL SORTERS receive, sort and despatch mail in organisations and postal sorting centres.
Indicative Skill Level
ANZSCO Skill Level: 5
In Australia the majority of occupations in this unit group have:
- AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
In New Zealand the majority of occupations in this unit group have:
- NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)
For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.
Task Information
- receiving and checking incoming mail and mail bags
- assisting with the verification of registered and special articles
- operating mail processing equipment such as letter preparation lines, letter indexing and sorting equipment
- performing manual sorting duties and preparing documentation for despatching mail
- processing underpaid mail, bulk mail lodgements, express mail and other mail services
- operating letter indexing and sorting machines, multi-line optical character machines and bar-coding equipment
- investigating complaints regarding lost items
Occupations in this group:
（1）561411 MAIL CLERK
Alternative Title: Mail Officer
Collects, sorts and despatches mail within an organisation.
（2）561412 POSTAL SORTING OFFICER
Receives, sorts and despatches mail in a post office or postal sorting centre.
Specialisation: Parcel Post Officer