General Description
PERSONAL ASSISTANTS perform liaison, coordination and organisational tasks in support of Managers and Professionals.
Indicative Skill Level
ANZSCO Skill Level: 2
In Australia the majority of occupations in this unit group have:
- AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)
In New Zealand the majority of occupations in this unit group have:
- NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)
In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Task Information
- liaising with other staff on matters relating to the organisation’s operations
- researching and preparing reports, briefing notes, memoranda, correspondence and other routine documents
- maintaining confidential files and documents
- attending meetings and acting as secretary as required
- maintaining appointment diaries and making travel arrangements
- processing incoming and outgoing mail, filing correspondence and maintaining records
- screening telephone calls and answering inquiries
- taking and transcribing dictation of letters and other documents
- may supervise other secretarial and clerical staff
Occupation in this group:
521111 PERSONAL ASSISTANT
Performs liaison, coordination and organisational tasks in support of Managers and Professionals.
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