General Description
SALES REPRESENTATIVES represent companies to sell their goods and business services to wholesale and retail establishments.
ICT and Technical Sales Representatives are excluded from this unit group. ICT Sales Representatives are included in Unit Group 2252 ICT Sales Professionals. Technical Sales Representatives are included in Unit Group 2254 Technical Sales Representatives.
Indicative Skill Level
ANZSCO Skill Level: 4
In Australia the majority of occupations in this unit group have:
- AQF Certificate II or III (ANZSCO Skill Level 4)
In New Zealand the majority of occupations in this unit group have:
- NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Task Information
- promoting and selling their company\'s goods and services such as building and plumbing supplies, business services, motor vehicle parts and accessories, and personal and household goods
- acquiring and updating knowledge of employer\'s and competitors\' goods and services, and market conditions
- using directories and other sources to compile lists of prospective business clients
- visiting clients and retail outlets to establish selling opportunities
- quoting prices and credit terms, recording orders and arranging deliveries
- following up clients and ensuring satisfaction with goods and services and resolving any problems
- monitoring clients\' changing needs and competitor activity and reporting on these developments to sales and marketing management
- preparing sales reports
- maintaining and submitting records of business expenses incurred
Occupations in this group:
（1）611311 SALES REPRESENTATIVE (BUILDING AND PLUMBING SUPPLIES)
Represents their company in selling builders\' timber, and building and plumbing hardware and supplies to wholesale and retail establishments.
（2）611312 SALES REPRESENTATIVE (BUSINESS SERVICES)
Represents their company in selling financial, advertising and other business services.
Specialisations: Sales Representative (Advertising)、Sales Representative (Printing)
（3）611313 SALES REPRESENTATIVE (MOTOR VEHICLE PARTS AND ACCESSORIES)
Represents their company in selling motor vehicle parts and accessories to wholesale and retail establishments.
（4）611314 SALES REPRESENTATIVE (PERSONAL AND HOUSEHOLD GOODS)
Represents their company in selling consumer goods, such as toys, sporting goods, books, stationery, hardware, floor coverings, furniture, textiles, clothing, footwear, toiletries and groceries, to wholesale and retail establishments.
（5）611399 SALES REPRESENTATIVES NEC
This occupation group covers Sales Representatives not elsewhere classified.
Occupations in this group include: New Home Sales Consultant、Sales Representative (Jewellery and Watches)