General Description
RETAIL MANAGERS organise and control the operations of establishments which provide retail services.
Indicative Skill Level
ANZSCO Skill Level: 2
In Australia the majority of occupations in this unit group have:
- AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
In New Zealand the majority of occupations in this unit group have:
- NZQF Diploma (ANZSCO Skill Level 2)
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Registration or licensing may be required.
Task Information
- determining product mix, stock levels and service standards
- formulating and implementing purchasing and marketing policies, and setting prices
- promoting and advertising the establishment’s goods and services
- selling goods and services to customers and advising them on product use
- maintaining records of stock levels and financial transactions
- undertaking budgeting for the establishment
- controlling selection, training and supervision of staff
- ensuring compliance with occupational health and safety regulations
Occupations in this group:
（1）142111 RETAIL MANAGER (GENERAL)
Alternative Titles: Retail Store Manager、Shop Manager
Organises and controls the operations of a retail trading establishment.
Retail Pharmacists are excluded from this occupation. Retail Pharmacists are included in Unit Group 2515 Pharmacists, in Occupation 251513 Retail Pharmacist.
Specialisations: Fast Food Manager、Newsagent、Retail Bakery Manager
（2）142112 ANTIQUE DEALER
Buys and sells antiques such as furniture, art, jewellery and china. May also clean, restore and value antiques. Registration or licensing may be required.
（3）142113 BETTING AGENCY MANAGER
Organises and controls the operations of a branch of a betting agency. Registration or licensing may be required.
（4）142114 HAIR OR BEAUTY SALON MANAGER
Organises and controls the operations of a hairdressing or beauty salon. Registration or licensing may be required.
（5）142115 POST OFFICE MANAGER
Organises and controls the operations of a post office.
（6）142116 TRAVEL AGENCY MANAGER
Organises and controls the operations of a travel agency. Registration or licensing may be required.
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