General Description
SALES ASSISTANTS (GENERAL) sell goods and services, such as food, clothing, hardware, household appliances, office supplies and cosmetics, in retail and wholesale establishments.
Indicative Skill Level
ANZSCO Skill Level: 5
In Australia the majority of occupations in this unit group have:
- AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
In New Zealand the majority of occupations in this unit group have:
- NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)
For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.
Task Information
- determining customer requirements and advising on product range, price, delivery, warranties and product use and care
- demonstrating and explaining to customers the establishment’s goods and services
- selling food, beverages, clothing, footwear and other personal and household goods and services
- accepting payment for goods and services by a variety of payment methods and preparing sales invoices
- assisting with the ongoing management of stock such as product inventories and participating in stocktakes
- stacking and displaying goods for sale, and wrapping and packing goods sold
Occupation in this group:
621111 SALES ASSISTANT (GENERAL)
Alternative Title: Retail Sales Assistant
Sells goods and services, such as food, clothing, hardware, household appliances, office supplies and cosmetics, in a retail or wholesale establishment.
Specialisations: Clothing Sales Assistant、Cosmetic Sales Assistant、Fast Food Sales Assistant、Hardware Sales Assistant
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