TRAVEL ATTENDANTS – UNIT GROUP 4517

General Description

TRAVEL ATTENDANTS provide services for the safety and comfort of passengers in aircraft, ships and railway sleeping cars.

 

Indicative Skill Level

ANZSCO Skill Level: 3、4

In Australia the majority of occupations in this unit group have:

  • AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3); or

In New Zealand the majority of occupations in this unit group have:

  • NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3); or

In some instances relevant experience and/or on-the-job-training may be required in addition to the formal qualification.

The occupation Travel Attendants nec in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

  • AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4)

In New Zealand:

  • NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4)

In some instances relevant experience and/or on-the-job-training may be required in addition to the formal qualification.

 

Task Information

    • managing safety and emergency procedures and making public announcements
    • coordinating the sale of goods to passengers and completion of any customs and immigration documentation which may be required
    • conducting safety checks and demonstrations of safety equipment and procedures
    • assisting passengers in emergency drills, carrying out emergency procedures, assisting and directing passengers in emergencies
    • checking passengers’ tickets and directing them to seats and cabins
    • tidying aircraft, ship and railway cabins, and receiving and stowing food, equipment and cabin baggage
    • operating galleys, preparing and heating food for passengers, and serving refreshments and meals
    • distributing reading material, pillows, blankets and other amenities for the comfort of passengers

 

Occupations in this group:

(1)451711 FLIGHT ATTENDANT

Alternative Title: Cabin Crew
Provides services for the safety and comfort of aircraft passengers.

Specialisations: Cabin Supervisor (Aircraft)、Crew Attendant (Air Force)

(2)451799 TRAVEL ATTENDANTS NEC
This occupation group covers Travel Attendants not elsewhere classified.

Occupations in this group include: Marine Steward

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